Return Policy

All sales are final. We honor size exchanges and returns on items sent to you in error. No refund requests are accepted.

Size exchanges will be accepted within 7 days from when the product was received. Send customer service an email with your request. When returning merchandise for exchange, we recommend using a trackable service such USPS flat-rate shipping. Customer service will process approved returns and send replacement item(s), minus shipping charges. So that we can better assist you, please title the subject of your email “Order Return” and include your order number when contacting us.

If your item(s) were sent in error, or if you mistakenly received damaged merchandise, please email customer service. Merchandise sent in error, must be returned to us within 7 days of receipt. We will send you instructions, a return label, and upon review, ship out the correct item(s) to you.

We will not accept or process returns on items after 7 business days, sent in error, or size exchanges on items that have been damaged, worn or washed. 

For any additional customer services inquiries please email our Customer Service team at customerservice@bella-dona.com. For further information, please visit our FAQ page.