*DUE TO COVID-19 ORDERS MAY TAKE LONGER THAN USUAL TO FULFILL*

Return Policy

All sales are final.  We will, however, honor size exchanges and returns on items sent to you in error.  No refunds are accepted.

Size exchanges will be accepted 7 days from when the product was received, please send customer service an email with your request.  When returning merchandise for exchange, we recommend using a trackable service such USPS flat-rate shipping. Customer service will process approved returns and send replacement item(s), minus any shipping charges.

If your item(s) were sent in error, or if you mistakenly received damaged merchandise, please email customer service.  Merchandise sent in error, must be returned to us within 7 days of receipt.  We will send you instructions, a return label, and upon review, ship out the correct item(s) to you.

We will not accept or process returns on items sent in error or size exchanges on items that have been damaged, worn or washed. 

For any additional customer services inquiries regarding returns or exchanges please email our Customer Service team at info@bella-dona.com.  For further information, please visit our FAQ page.